Action and impact
January to March 2017
QCOSS advocacy means wins for Queenslanders
Services provided to people from various cultural backgrounds are improved by the Language Services Policy being embedded into the Human Services Quality Framework - Queensland Multicultural Action Plan
Queensland Parliament considers options for some with a SPER debt to undertake financial counselling, community service or relevant drug and alcohol treatment to reduce their debt - Queensland Government
AGL offers hardship and concession customers reprieve from late fees and losing a discount because of late payments, helping to make energy more affordable to everyone - AGL Energy
The Home Energy Emergency Assistance Scheme's application process is simplified to make it easier to get emergency assistance for paying gas and electricity bills - Queensland Government
Solar panel trial on public housing announced for Woodridge, Rockhampton, Cairns and Lockhart River. This will help to make electricity cheap for the low-income households in trial areas - Queensland Government
The interview process was...
Energy Savvy Families
10 community organisations in regional Queensland
In partnership with the Department of Energy and Water Supply, Ergon and CitySmart
Community forums build connections in many communities
Helps families better manage their electricity costs
Policy and advocacy
Strengthening our Place phase two
Domestic and family violence information needs
Community projects progressing in Rockhampton and on the Fraser Coast
Better outcomes children and families
Working together alongside community and the Queensland Family and Child Commission
Centrelink debt collection issue
Identify the communication needs of multicultural communities and Aboriginal and Torres Strait Islanders
Robust conversations informed recommendations to government
53 responses and stories, work with national COSS network
Policy position developed and used in advocacy
Budget priorities determined with members
More than 100 responses and numerous comments
Six priorities for action for the Queensland Government in the Budget Priority Statement
Four focus areas for QCOSS
Continue place-based work and advocacy to improve community outcomes
Continue to build the capacity of citizens to engage in and lead policy development
Connect people and share resources, tools, ideas, evidence and training for a stronger sector
Continue advocacy to address cost-of-living pressures
"Underpinned by the understanding that equity and inclusion for individuals, self-determination for communities, access to a standard of living and services to support an identified need are the keys to social and economic wellbeing for all."
Wellbeing for all
Events held across the state and online. Topic areas including: cost-of-living, domestic and family violence, art of hosting, Queensland budget, Energy Savvy Families, Switched on Communities, tender writing, multicultural inclusion.
More than 570 people engaged in QCOSS activities. Including consultation to improve policy responses, professional development or local engagement to address local issues.
More than 5,000 people reached through communication channels. Information including news, resources, publications, tools and community service announcements to support the community sector and their communities.