Expanding Financial Inclusion

created using Education Basic template
published by J. Michael Collins


Expanding Financial Inclusion

Successful financial inclusion approaches allow people to access savings, insurance, or credit when they need it, and in turn provide opportunities for people to achieve their financial goals and secure their well-being.

Financial inclusion encompasses individuals’ access to tools, products, and services needed to achieve financial well-being.

Consumers & Households

Financial Capability - Financial literacy - Access to advice - Responsibility to manage products


Markets & Government

- Payment systems & standards - Consumer protections & enforcement - Equitable access to deposits and credit - Mostly private provision, but some public - Reporting benchmarks to meet high standards



Financial Inclusion Is Broader than Bank Accounts or “Digital Solutions”

Digitization reduces the costs of delivery, but may create new problems

Financial services are rapidly changing

Consumer protection, legal remedies, strong property rights, and transparent verification systems can expand access to financial services overall.

Balancing Innovation and Protection


Access is not sufficient to achieve the full potential of financial inclusion

Behavioral constraints

"Three-Leg Stool" for Supporting Expanded Inclusion

1. Access to affordable, scalable products 2. Consumer financial literacy and capability 3. Consumer protection and enforcement

Emergency Savings


Retirement plans

Short Term Credit

Education finance

Small Business Loans


Key Products

- Financial security and stability, consumption smoothing, and asset building - Human capital investments - Entrepreneurship, self-employment, and small business growth - Expanded economic participation and opportunities for economic mobility

The Potential